Privacy policy

Last updated: October 4, 2026

This Privacy Policy explains how Pinball Cabinet ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from pinballcabinet.com (the "Site"), or when you contact us.

Information We Collect

Information you give us

When you place an order, request a quote, or contact us, we collect information such as your name, billing and shipping address, email address, phone number, and the details of your order or custom build request. If you send us photos, measurements, or artwork for a custom project, we collect those as well.

Payment information

Payments are processed through Shopify's secure checkout and its payment partners. We do not store your full credit card number on our systems.

Information collected automatically

When you browse the Site, we automatically collect certain information about your device and visit, including your browser type, IP address, time zone, the pages and products you view, the website or search terms that referred you, and how you interact with the Site. We collect this using:

  • Cookies — small data files placed on your device that help the Site work and remember your preferences.
  • Log files — records of activity on the Site, including IP address, browser type, internet service provider, referring and exit pages, and date and time stamps.
  • Pixels and tags — small pieces of code that record how you browse the Site and respond to our ads.

How We Use Your Information

We use your information to:

  • Process, build, and ship your order, and send order confirmations, invoices, and updates.
  • Communicate with you about your order, custom build, or questions.
  • Screen orders for potential fraud or risk.
  • Improve and operate the Site, including understanding how visitors use it.
  • Measure and improve our advertising.
  • Send you marketing messages, when you have chosen to receive them. You can unsubscribe at any time.
  • Comply with legal obligations and protect our rights.

How We Share Your Information

We do not sell your name, email address, or order details to data brokers. We share personal information only as needed to run our business, including with:

  • Shopify, which powers our online store and checkout. Learn more in Shopify's Privacy Policy.
  • Payment processors, to process your payment securely.
  • Shipping carriers and freight companies, to deliver your order.
  • Google, including Google Analytics, Google Ads, and Google Merchant Center, to understand Site traffic and measure our ads. Learn more in Google's Privacy Policy. You can opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on.
  • Meta (Facebook and Instagram), to show and measure our ads. Learn more in Meta's Privacy Policy.
  • Other marketing and analytics providers that help us advertise and measure performance.
  • Legal authorities, when required by law, to respond to a subpoena or other lawful request, or to protect our rights.

Advertising and Your Choices

We use information collected through cookies and pixels to show you ads for our products on other websites and apps, and to measure how well those ads perform. You can limit personalized advertising through:

You can also block or delete cookies in your browser settings. Some parts of the Site may not work properly without them.

Some U.S. state laws may treat the use of advertising cookies and pixels as a "sale" or "sharing" of personal information. You can opt out using the "Your privacy choices" link on the Site, where available, or by contacting us.

Do Not Track

The Site does not currently respond to "Do Not Track" browser signals. Where required by law, we honor Global Privacy Control (GPC) signals as a request to opt out of the sale or sharing of personal information.

Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you.
  • Correct inaccurate information.
  • Request that we delete your information.
  • Opt out of targeted advertising or the sale or sharing of your information.
  • Not be discriminated against for exercising these rights.

To make a request, email us at service@pinballcabinet.com. We may need to verify your identity before we respond.

Data Retention

We keep order information for our records, warranty and support needs, and tax and accounting requirements, unless you ask us to delete it and we are not required by law to keep it.

Data Security

We take reasonable steps to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. The "Last updated" date at the top shows when it was last revised.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us:

Pinball Cabinet
Email: service@pinballcabinet.com
Phone: 219-809-3804
Mail: 1657 Commerce Drive, Suite 1B, South Bend, IN 46628